This is a highly technical issue that many customers have encountered. Initially, the capacitive touch screen operates normally, but after some time, problems such as inaccurate touch, touch point drift, unresponsive touch, or even complete touch failure may occur.
Such issues typically cannot be completely resolved by the client alone and usually require the device to be returned to the manufacturer for disassembly and inspection, focusing on the following key areas:
Connection Check
Inspect whether the data cable or USB cable between the touch screen and the mainboard is securely connected, and check for any looseness or damage.
Verify if there are any abnormal contact or connection issues.
Application Environment Analysis
Understand the actual application environment, including whether there are high-power electrical appliances, sources of static electricity, or strong electromagnetic field devices present.
If the capacitive touch screen uses a USB interface control board and there are other electrical devices nearby, it is prone to static interference.
Static interference can cause abnormal reactions in the control board, leading to:
Touch point drift
Unresponsive or delayed touch response
Temporary or intermittent touch failure
This problem is especially prominent in dry environments, during winter heating seasons, or in areas with dense industrial equipment.
As a professional touch screen manufacturer, DINGTouch analyzes returned products based on actual conditions and application environments to accurately identify the root cause and propose targeted solutions.
With over ten years of experience specializing in custom capacitive touch screens, DINGTouch offers:
A wide range of standard capacitive touch screen models
Support for custom designs based on customer samples or drawings
Complete solutions including touch screens, touch display modules, and touch monitors
With our extensive project experience, we can help you quickly resolve issues such as touch point drift and touch failure, ensuring stable and reliable product performance.
Ready to Build Your Outdoor Display Solution?
Get in touch with us at sales@szdingtouch.com. Our expert engineers will help you design a cost-effective, tailored solution to meet your project’s exact specifications.
DINGTouch :Committed to continuous innovation and improvement of product quality to meet customers' high requirements and expectations.
DINGTouch is a manufacturer that provides high quality touch screen panels. Focus on the design, manufacturing and sales of touch screen panels, and are committed to providing customized solutions that satisfy customers.
DINGTouch: In the process of customizing touch screen panels, we focus on close cooperation and communication with customers. Understanding customers' needs and providing customized solutions will meet customers' individual needs. The company's products are favored by customers for their high quality and reliability, and provide them with the best touchscreen panel solutions.
At DINGTOUCH, we are the world's leading touchscreen manufacturer, helping businesses around the world take advantage of this exciting technology. For more information, please visit the home page now.
Find the DINGTouch technical team to achieve the success of your company's new project.
DINGTouch is a company specializing in the R&D and production of touch screen technology, headquartered in Shenzhen, China. As a professional touch screen supplier, DINGTouch is committed to providing high-quality, stable and reliable touch screen products to meet the diverse needs of customers. We continue to carry out technological innovation and product optimization to ensure that its touch screen products have good sensitivity, accuracy and durability.
In addition to the products themselves, we also focus on cooperation and communication with customers, and are committed to providing customized solutions and excellent after-sales services. Through continuous efforts to improve product quality and customer satisfaction, we have established a good reputation in the touchscreen industry and won widespread market recognition.
• PCAP maximum size 65”
• Multi-touch (Touch screen can be customized to your needs.)
• Optical bonding service/air bonding
• LCD interface: HDMI/RGB/MIPI/LVDS/EDP, etc.
• PCAP interface: IIC/USB interface
• CTP can customize the cover glass surface treatment process AG (anti-glare), AR (anti-reflection), AF (anti-fingerprint), waterproof, and glove touch
• Supports 0.55 mm-12 mm coverslip touch.
• Support operating temperature: -40℃-90℃.
In conclusion, Dingtouch as a professional touch screen manufacturer with more than 10 years touch screen experience.We have many capacitive touch screen. Such as5 inch touch screen,7 inch touch screen,10.1inch touch screen,15 inch touch screen,15.6 inch touch screen,17 inch touch screen,18.5 inch touch screen,19 inch touch screen,21.5 inch touch screen,32 inch touch screen, However, we also welcome to customize your own touch screen . Contact our team today to learn what capacitive touch screen are best for our retail business needs.
Contact us NOW! sales@szdingtouch.com
Contact: Dingtouch
Phone: +8615815536116
Tel: +8615815536116
Email: sales@szdingtouch.com
Add: Building A, Bailu Plaza, No. 48, Gonghe Industrial Road, Gongle Community, Xixiang Street, Baoan District, Shenzhen,China. 518126