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Causes and solutions of industrial computer touch screen failure

Causes and solutions of industrial computer touch screen failure

Causes and solutions of industrial computer touch screen failure

There may be many reasons for the failure of the industrial computer touch screen. The following are some common reasons and corresponding solutions:


1. Software problem: There may be a problem with the touch screen driver or operating system, causing the touch screen to not work properly. Solutions include reinstalling or updating the touch screen driver, or repairing or updating the operating system.

2. Hardware failure: The touch screen hardware may be faulty, such as poor wire connection, damaged touch sensor, etc. Solutions include checking connecting wires to make sure they are intact, or replacing faulty hardware components.

3. Touch screen surface problems: The touch screen surface may be affected by dirt, grease or scratches, causing touch operations to not be recognized properly. Solutions can be provided by regularly cleaning the touch screen surface and using products such as protective film or antifouling fluid to protect the touch screen.

4. Environmental interference: Electromagnetic waves, static electricity, dust and other factors in the surrounding environment may cause interference to the touch screen and affect its normal operation. Solutions include avoiding sources of electromagnetic radiation interference, regularly cleaning the working environment, and using shielding. There may be many reasons for the failure of the touch screen of an industrial computer. Here are some common reasons and corresponding solutions:

5. Touch screen connection problem: Check whether the connection between the touch screen and the industrial computer is stable. Make sure the touch screen interface plug is intact and not loose or fallen off. Re-plug and unplug the cable to ensure a reliable connection.

6. Touch screen driver problem: Check whether the correct touch screen driver is installed on the industrial computer. Make sure the driver is installed correctly and is compatible with the operating system. Try reinstalling or upgrading the driver to resolve the issue.

7. Touch screen calibration issues: If the touch screen fails or the touch is inaccurate, you may need to recalibrate the touch screen. Find the touch screen settings in the operating system settings and follow the prompts to perform the calibration steps.

8. Touch screen hardware failure: The touch screen hardware may be damaged or malfunction, causing malfunction. Check the touch screen for physical damage or wear. If a hardware failure is found, professional technicians need to repair or replace the touch screen components.

9. System software issues: Certain operating systems or applications may cause the touch screen to malfunction. Try to update or reinstall related software to solve the problem of industrial computer touch screen failure. There may be many reasons. The following are some common reasons and corresponding solutions:

10. Dirt or moisture on the surface of the touch screen: Dirt or moisture on the surface of the touch screen may cause touch failure. Solutions include cleaning the touch screen surface with a clean, soft cloth or using a specialized touch screen cleaner.

11. Touch screen calibration issues: Inaccurate or offset touch screen calibration may cause touch failure. You can try to recalibrate the touch screen. The relevant options can usually be found in the settings of the operating system.

12. Driver issues: Outdated, damaged, or mismatched touch screen drivers may also cause touch failure. The solution is to update or reinstall the appropriate touch screen driver to ensure it is compatible with the operating system.

13. Hardware failure: In some cases, the touch screen hardware itself may fail, such as poor wire contact, damaged controller, etc. If software and settings issues are eliminated, you may need to contact a professional technician to troubleshoot or replace the touch screen hardware.

14. External interference: External interference sources, such as electromagnetic drying. The reasons for the failure of the industrial computer touch screen may be related to the following aspects:

15. Software problems: There may be problems with the touch screen driver or related software, causing the touch screen to lose response or appear abnormal. The solution can be to try reinstalling or upgrading the driver, or performing software troubleshooting.

16. Hardware problems: The hardware part of the touch screen may be damaged or have poor contact, causing the touch function to fail. The solution is to check whether the touch screen connection line is good and try to reconnect or replace the touch screen hardware components.

17. Environmental factors: Factors in the touch screen's working environment, such as dust, moisture, temperature, etc., may affect the performance of the touch screen. As a solution, you can try to clean the touch screen surface and ensure that the working environment is dry and warm.

18. Power supply problem: There may be problems with the touch screen's power supply, such as unstable voltage or power supply failure, resulting in abnormal touch function. The solution can be to check whether the power supply is normal, repair the power problem or replace the power adapter.

If the industrial computer touch screen fails, you can follow the following general solution steps:


1. Restart the industrial computer: Try to restart the industrial computer. The touch screen failure may be caused by many reasons. The following are some possible reasons and solutions:

2. The surface of the touch screen is dirty: The touch screen surface is stained with dust, stains or grease, causing the touch function to malfunction. Solution: Use a soft cleaning cloth to gently wipe the touch screen surface, or use a special touch screen cleaner to clean it.

3. Touch screen calibration issues: Touch screen calibration errors or damaged calibration data will cause the touch to lose accurate response. Solution: Re-calibrate the touch screen. The relevant options can usually be found in the operating system settings or the touch screen control panel.

4. Driver problem: Abnormal or outdated touch screen driver may cause touch failure. Solution: Update the touch screen driver to the latest version, or uninstall and reinstall the driver.

5. Wiring connection problems: Poor wiring or contact problems between the touch screen and the industrial computer may also cause touch failure. Solution: Check whether the touch screen cable is connected properly and make sure the plug and interface are not loose.

6. Touch screen hardware failure: The touch screen hardware fails. There are various reasons for the touch screen failure of industrial computers. It may be a hardware problem or a software or setting problem. The following are several common causes of touch screen failure and corresponding solutions:

7. Touch screen hardware failure: This may include damaged touch screen sensors, loose or disconnected wiring, etc. The solution is to check whether the cable is secure or replace the damaged touch screen sensor.

8. Touch screen calibration issues: Touch screens require regular calibration to ensure accurate response to touch input. The solution is to run the touch screen calibration program or setup and follow the instructions to calibrate it.

9. Driver issues: The touch screen requires the correct driver to communicate with the operating system. If the driver is faulty or outdated, it may cause the touch screen to malfunction. The solution is to upgrade or reinstall the touch screen driver.

10. System setting issues: Some system settings may affect the functionality of the touch screen, such as touch screen disabling or incorrect touch gesture settings. The solution is to check your system settings to make sure the touch screen feature is enabled and set up correctly.

11. Software conflicts: Some software conflicts may cause the touch screen to malfunction. The solution is to check and check. There may be many reasons for the failure of the industrial computer touch screen. The following are some possible reasons and corresponding solutions:

12. Touch screen hardware issues:

·Check whether the touch screen connection is loose or damaged and make sure the connection is normal.
·Check whether the touch screen cable is damaged and need to replace the damaged cable.
·Check whether the touch screen has suffered physical damage, such as scratches or cracks, requiring replacement of the touch screen module.

13.Touch screen driver problem:

·Uninstall and reinstall the touch screen driver to ensure the correct driver version is installed.
·Update the touch screen driver to the latest version to fix possible compatibility issues.
·Restart the industrial computer to ensure that the driver is loaded correctly.

14.Software configuration issues:

·Check the operating system's touch screen settings to ensure that touch calibration and touch gestures are set correctly.
·Reset touch screen calibration to ensure touch point accuracy.

15. Touch screen surface problems:

·Clean the surface of the touch screen to ensure that no dust, stains or other substances interfere with the touch signal.
·Check whether there are scratches or cracks on the surface of the touch screen. It may need to be replaced. There may be many reasons for the failure of the touch screen of the industrial computer. The following are some common reasons and corresponding solutions:
15.1 The surface of the touch screen is dirty:

Reason: Touch screen surface covered with dirt, grease or other substances may cause malfunction.
Solution: Use a special cleaner and a soft cloth to clean the touch screen surface. Make sure to turn off the power of the industrial computer before cleaning.

15.2 Touch screen calibration issues:

Cause: The touch screen calibration is inaccurate or invalid.
Solution: Re-calibrate the touch screen. Calibration tools are usually found in the operating system settings or in the touch screen driver. Follow the instructions of the calibration wizard to calibrate the touch screen.
15.3 Touch screen driver issues:

Cause: The touch screen driver may have a problem or need to be updated.
Workaround: Check the touchscreen driver status in Device Manager. If there are warning signs or an update is available, try updating or reinstalling the touchscreen driver.
15.4 Hardware connection issues:

Reason: The connection between the touch screen and the industrial computer may be loose or disconnected.
Solution: Check the touch screen cable to make sure the connection is secure. If it is a USB connection, try changing the USB interface.
15.5 Touch screen hardware failure:

Cause: The touch screen hardware itself may be faulty.
Solution: If none of the above methods work, you may need to contact the touch screen supplier or manufacturer for repair or replacement.
15.6 Electromagnetic interference or electrostatic interference:

Reason: Nearby electromagnetic fields or static electricity may interfere with the touch screen.
Solution: Place the industrial computer in a relatively clean electromagnetic environment and avoid being close to equipment that may cause interference. Where necessary, use shielding equipment to reduce electromagnetic interference.
15.7 Operating system issues:

Cause: A problem with the operating system may cause the touch screen to malfunction.
Solution: Perform a system update or repair. Make sure the operating system and touch screen driver are compatible.
When trying these workarounds, make sure you have backed up important data and read the documentation carefully before making any changes. If the problem persists, it is recommended to contact the professional technical support team or the touch screen manufacturer for further assistance.

The reasons for the failure of the industrial computer touch screen may be multifaceted, and it is necessary to conduct a comprehensive analysis based on the specific situation and adopt corresponding solutions. At the same time, industrial computers also need to be maintained during use to avoid equipment failure and affect production efficiency.

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Contact: Dingtouch

Phone: +8615815536116

Tel: +8615815536116

Email: sales@szdingtouch.com

Add: Building A, Bailu Plaza, No. 48, Gonghe Industrial Road, Gongle Community, Xixiang Street, Baoan District, Shenzhen,China. 518126

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