How does a touch screen work?
As we all know,there have two type of touch screen: Resistive touch screen and capacitive touch screen.Let me make some simple conclusion about what they are?
All right, Dingtouch have many items capacitive touch screen panel with ilitek or EETI controller board. After you buy touch screen, how to connect the touch screen panel with the controller board?Maybe as a senior engineer,that’s very easy for you.But as a novice,it;s a little confusing.how to connect touch screen with controller board and then let it work?
1. When you received the goods,please confirm that the goods are intact and undamaged.
2. Connect the FPC flexible cable and controller board Pin,please check they are they exactly fit each other
3. Connect the usb cable to controller board
4. Connect the usb into computer or your device and then can test the touch performance
Sometimes, some customer will connect the touchscreen and controller board together, and then the touch screen is not working.How to solve this problem?
Please check whether you connect well between with touch screen and controller board.If they are connect well, but still doesn’t work.Please use another controller board to connect the touch panel.If it work perfectly.And it’s proved that maybe the controller board have a problem.Then you can contact with us directly: We will send you the sensor test firmware.
How to test the sensor test?Please follow the indication as follow:
1. Find the ILITEK “sensorTest.exe” this test tool
2. Double click the” Sensor Test” tool icon on the desktop to open the test software interface
3. Click “ Configuration File” on the software interface to find the corresponding configuration file with Suffix of xxx.dat , double click or click open to import
4.After the configuration file is imported successfully, click “start test” and the software will automatically detect the consistency of product, until PASS appears ,it means the tested product is a good product.If it appears NG, Pls send us the LOG data,let our engineer know what’s problem
Pls contact with us sales@szdingtouch.com for indication of PDF.
But almost of our product problem can be solved by the firmware.Because we will test many process about the product quality,finally is good product and then we will delivery to our customer.So if you have any technical problem after buy touch screen,please contact with us directly.We will let our engineer help you to solve the problem.
Contact: Dingtouch
Phone: +8615815536116
Tel: +8615815536116
Email: sales@szdingtouch.com
Add: Building A, Bailu Plaza, No. 48, Gonghe Industrial Road, Gongle Community, Xixiang Street, Baoan District, Shenzhen,China. 518126