FAQ

Why Choose Dingtouch?

About Dingtouch:

  1. We have more than 10 years+ rich touchscreen experience.
  2. We are listen to your detail requirement ,our engineer will give you the suitable professional solution for you reference and then make a custom size PCAP Touch screen panel according to your requirement.
  3. Customer satisfaction is a key and important points to us.so we will give you a top customer service and support
  4. First time and Quickly respond when receive your request
  5. Lead time is within 5-7 work days for sample, 2-4 weeks for mass production order

Customer Focused

  • We are quickly,responsive ,professional to deal with all your requirement.

Competent:

  1. More than 10 years touchscreen experience will give you best service and information
  2. Professional technical engineer will know how to better support your projects
  3. Top service sales team will give quickly respond when receive your inquiry

Frequently Asked Question for Dingtouch

Q: Who is Dingtouch and What do you do?

A: We are more than 10 year+ PCAP Touch screen panel manufacturer in China,we are mainly do 1.44-65inch pcap touch screen panel,sensor glass,sensor film,so we can give a suitable and professional for your project

Q: Which size you can do COB or COF solution?

A: For below 15.6 inch PCAP touch screen panel, we all can do COF solution(chip on the Flexible cable), and 10.1-65 inch touch screen is touch screen+controller board ,COB solution.

Q: If i want to do 7 inch touch screen with COB solution ,can you do it?

A: Yes, if you must do small size with controller board, we also can do it.But the price will be more expensive.most of small size is do COF solution.

Q: Whats touch controller you generally provide?

We generally use ILITEK ,EETI ,Focaltech,Goodix,Silead and so on.

Q: Can you provide customized touch screen for my design?

A: Yes, sure.we are highly welcome to customized your pcap touch screen panel.But please send your drawing by DXF or DWG format to our email: sales@szdingtouch.com

Q: Can you do Anti glare,Anti refection,Anti finger, waterpoof touch,Gloves touch etc.?

A: Yes, we can do it. Please send your detail requirement to our email : sales@szdingtouch.com

Q: Whats your delivery method?

A: DHL, UPS,FEDEX,TNT.

Q: Whats your business price terms?

A: We provide EXW terms price.

Q: Whats the lead time of touch screen?

A: Sample in stock will be delivered within 3 work days after payment. Two to four weeks for mass production order.

Q: Whats your payment methods?

A: We can accept paypal,credit card,TT and so on.

Q: How long is the warranty period?

A: Generally the warranty period is 12 months.It depends on different product.

Q: Whats the product MOQ?

A: Different product has the different MOQ, please contact us sales for detail information :sales@szdingtouch.com

Q: Who can i email for a general inquiry?

A: you can email us : sales@szdingtouch.com

CONTACT US

Contact: Dingtouch

Phone: +8615815536116

Tel: +8615815536116

Email: sales@szdingtouch.com

Add: Building A, Bailu Plaza, No. 48, Gonghe Industrial Road, Gongle Community, Xixiang Street, Baoan District, Shenzhen,China. 518126

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